Greg Owens 15:41
And I hear I’ve heard that Zoom itself here, as you mentioned earlier, is the fastest embracing of technology that humankind has ever grabbed a hold of and kind of went with, I can only wish that I had bought stock in zoom before this whole thing started.
Sheetal Ohri 16:04
Yeah, I wish I had to I mean, you know, I think when this was, this was all being predicted, we were not even sure right. People all thinking, Oh, yeah, it’s okay. Another tool, another something some apps just coming in the market. But yeah, it’s it’s helped everyone. I mean, I see my CEO, being on Zoom calls from morning till evening. And here, he was never in town, he was always flying around, you know, and it’s, it’s just amazing to see that, how Zoom has helped us all, in getting connected. We thought Facebook and, and Twitter or our, you know, Whatsapp was the only one but Zoom has actually taken a step further, and try to kind of connect us where we can have our live meetings with ease without any problems and go through our normal working. So definitely, yes.
Greg Owens 16:59
Yeah, no, it’s um, it’s, it’s really helped our business. And we’ve even had to like, because we have office staff, and Katrina here is on this on this Zoom call with us. And we have, we have people working from home. And so we’ve had to really like step up our game in a lot of ways of having even more meetings and huddles like a morning, we’ve have a morning huddle now to make sure that we’re all on the same page, because we don’t have those face to face times anymore. Have you guys had to do implement some of those kinds of strategies within your organization?
Sheetal Ohri 17:35
Yes, for sure. Because, as I said, again, we have once a week meeting with within the operations and the facilities team, so it kind of everybody’s on the same page. So we do use Zoom calls. And at the same time, you know, we have our meetings with vendors or meeting with a lot of other solution providers, our facility solutions providers on Zoom calls. So yes, we do. And then at times, I still try to see that if I can have my, you know, facility team work from home once a week who work in the office. So we try and do that very, you know, we have our daily calls on Zoom. So it’s kind of like, as I said, technology’s really helped. And Zoom kind of has taken a step forward by making sure that everybody’s working has become easy, that they don’t have to travel and meet face to face. So that social distancing aspect is kept in place.
Greg Owens 18:37
Right? It’s such a strange phenomenon, too, because, you know, I used to spend a lot of time driving to multiple different facilities during the course of each day. And now we’re doing a lot more calls. But it seems like it’s, it’s you feel like you would have more, you would actually be saving time. But it seems like there’s like
Sheetal Ohri 19:02
your to do less hours in the day. That’s how you feel. Right? Right.
Greg Owens 19:06
Like I used to spend like an hour sometimes driving, driving around San Francisco just to find decent parking, you know, and then be able to go to my meetings and things like that. And I’m not having to do that anymore as much. I mean, it’s been great. You can go into the city and find a parking spot right away. Yeah. And so what is it in it? Like, what do you see as the future sort of like, you know, down the road for facilities management?
Sheetal Ohri 19:34
Well, I, I really think that facility management is going through a major transformation. And so continuing education and awareness about key trends, which can help the facility managers facility technicians stay on top of workplace needs. And I believe industry publications and associations are great information on resources, networking with peers. You know, via Zoom calls, or even if in technology kind of takes a back step and, and we have open doors again, then maybe at conferences or events, to discuss new ideas and solutions, and the workplace learning curve continues to steepen. So we need to be staying ahead of the curve. So we can, you know, have the trends that impact our workplace can be put into productivity so that the facility management can help. And then again, you know, changes in technology and labor force workplace, that kind of creates and significant impact on the facility management and in terms of the customers, value propositions deficit, efficiency of deliveries and service needs, all of that has to be taken into consideration because facilities, you know, it’s it’s a small word, but from my thought process, it’s something which is the backbone of an organization of a restaurant, because without facilities, you cannot have a restaurant function, you can open up a restaurant, but if you don’t have somebody to put the equipment in, or fixed equipment or running off the equipment, then you know how you’re going to have a restaurant. So facilities plays a major role in our economy. And also, you know, how, and we can help in the growth of our company and workplace.
Greg Owens 21:39
Yeah, and when I when I can imagine, because we’ve worked in a lot of restaurants, and we’ve painted a lot of different types of facilities. And, you know, it’s one thing is if you’re a facilities manager of a warehouse building, and then another if you are in a in, you know, San Francisco downtown in a skyscraper or something like that, and but I still think that there, there’s no comparison in a lot of ways to a facilities manager of a restaurant, and all the different aspects of what has to take place because the customer, they just want to come in, and they want a peaceful environment for their meal. And you as the facilities manager has to make sure of that happening all the time. Otherwise, the whole experience goes downhill. And then the customers these days will get on Yelp right away and say, you know, bad things about that place. Immediate, right. And
Sheetal Ohri 22:38
that’s technology to get guests, you know,
Greg Owens 22:41
yeah, it’s like instantaneous, I think restaurants get the the harshest part of the What do we use? Because you have the experience? And then you’re like, that was bad. I’m writing it right now.
Sheetal Ohri 22:52
Yeah. And, and with corporates, we have mystery shoppers and many other, you know, I mean, they the customers basically just reach out to corporate in a minute, you know, they have their apps, they go to either Denny’s or Jack in the Box or Sizzlers. It’s very easy, right? So again, technology before maybe you would write a letter, and you’ll think about it, now, it’s on your phone, your smartphone, you just go ahead and just you place the complaint, even if it is for just cold fries. Yeah, bilities come into place because we’re like, oh, my goodness, we have a customer complaint. And it’s come from the corporate. So we are again on our toes, making sure we can make amends. And if our employees, you know, they go to OSHA and they go ahead and file a complaint, then you have 14 days to get things fixed and get things taken care of and then respond to OSHA, so everybody is very aware of the laws and very aware of the technology. And that, again, makes a facility manager or a facility technician or a facility director be on their toes and making sure that they are fixing things and they are making sure that there are limited complaints coming in from the restaurant, and the kind of chain we have, or the kind of concepts we take care of within Yadav Enterprises. It’s, it’s just huge. So it’s not like five or 10 restaurants I’m dealing with here I’m dealing with hundred and 50 plus restaurants and buildings and many other you know, golf courses and all of that. So there’s too much in place, there’s too much involved and you have to be on our toes. And like just now you know there’s they are saying that I was just reading some of the facilities management’s predicaments, and they saying that the global market of in house facilities management is predicted to be worth 1.2 trillion by 2025 in response to the rapid growth of technology, changing workforces and constantly evolving compliance legislations, so for facility management leaders basically have to evolve themselves in order to be more strategic and proactive in their operations. So I guess that’s, that’s where we are really?
Greg Owens 25:10
Yeah. And what what are you doing and what are you seeing and how to how to stay ahead of the curve as a facilities manager?
Sheetal Ohri 25:19
Well, again, as I said, just you know, whatever is the latest technology, whether it is energy efficiency, cost benefits to the company, you know, how we can evolve and how we can be part of this transformation, the technology transformation, then we have to have that thing in mind, because the more efficient you are, you know, with energy efficiency lately, as you you understand many of these pgn ease and, and smart, they give you a lot of rebates, so we have to be involved, our companies also come up with another portfolio amongst our own company, which is energy efficiency and energy savings company called Luigi grid. So, we are even now involved in having in house solar panels and in house savings, wherever and whatever we can do. So, I’m involved even in that, trying to help from the facilities point of view, whatever we can do to be cost effective at our stores, you know, the high technology cameras, because that is yet another issue which we face, because there with this whole pandemic happening, I’m sure you’re aware how much homelessness has had, you know, kind of taken very serious, that’s, that’s actually a very serious problem we’ve got so homelessness, then, you know, these robberies, people trying to just go and break the stores, and try to break in. So all of that, for that we need to have high tech smart cameras. So we are trying to work on that where we can have very high end cameras, which can kind of not really go down when we have break ins or if there are fires, and also at least we can have that data with us in order to kind of work with insurances. So many, many things are happening. And as a facility director, I’m involved in each and every running aspect of our company, whether it’s accounts, whether it’s, you know, codes, whether it’s trying to negotiate, whether it’s energy savings, or cost benefits to the company, technology, you know, there’s data analysis versus tactical services, so too many things from my, you know, for what my role in the company, so I just keep on trying to be in the loop of the latest and whatever I can do to help out and ensure that we can, we can do the best for our restaurants and for the company where I am. So yeah, I guess that that keeps on going. And that’s the learning curve, really, where you know, you have to be on top of each and every aspect so that you can basically be a productive, you know, director or productive cost savings director. So yes, that’s what my, where my role comes in.
Greg Owens 28:21
Look like Katrina had a question there in the background. Did you have a question?
Katrina Hayes 28:26
Oh, well, I guess I as a huge fan of Jack in the Box. I’m glad to hear that. I’m I’m just curious how many of them do you manage here in you know, and and what’s what what’s the overall like? All of Northern California?
Sheetal Ohri 28:47
Yes, so Katrina, we are the largest Jack in the Box franchisee in the country. I have managed Texas and the Northern California market for about I think Texas I’ve managed for about a year and a half. So we had 100 Jack’s there, but I managed about 50 half of them. Then here I have managed over 100 Jacks. So you know we’ve I’ve done that too. So that’s that’s how it is but we have our partners in place. I’ve always been trying to be helpful wherever I can, whatever I do, whether it’s you know, getting a hood cleaning company or whether it’s you know, trying to go with the latest trends which have been given to us by corporate for new installs, new promotional, you know, values there when you have new new menu comes up then we have to do lot of those work from facility bear. You have to have special extra microwaves or extra protein cabinets or extra something which is required. So I’ve always been helpful within the group under me Over about 150 restaurants, which includes Denny’s, which includes Jacks, which includes Sizzlers, and Corner Bakery Cafes. But overall, we have about over 100 best Jacks in the Northern California.
Greg Owens 30:16
Wow, that is a lot. Yeah, that’s a lot. That’s a lot of moving pieces. And, and yeah,
Sheetal Ohri 30:22
and I still I still travel, I still go to restaurants, either when we have corporate inspections, health audits, it’s just with all this happening, we have been really, really been on our toes because the corporate audits have not stopped. And in a way, it’s good, because, you know, it keeps us into that whole motivational factor that we have to have our restaurants working efficiently with cleanliness, hygiene, which is required by OSHA and all of the other compliances. So keeps us facilities, very busy. But yes, we make sure that all those inspections are passed. And I’m very happy to say this on record that yes, I’ve been passing each and every inspection and we have about, I believe, 20 to 25 a month since our restaurants have been passing with great storage. So yeah, I’m very happy to announce that and this this started since January this year.
Greg Owens 31:26
Yeah. Yeah. And and, you know, I’m amazed You mean, you’re managing so many different facilities, different types of facilities, and you have your own radio talk show? Can you tell us a little bit of inspiration behind that, and what’s going on?
Sheetal Ohri 31:44
Okay, so before joining the other enterprises, and even now I have my own company, that she DeLorean, so under that I have done a lot of events, I have formed a lot of, you know, special technology related savvy, technology savvy, awards, companies like, which is Silicon Valley Awards, SVA, that is completely my brainchild. And I brought that concept to the San Francisco Bay Area. It’s, it’s something which kind of was trying to make a difference, because I believe, like, I make a difference in what I do in my daily routines or my every, you know, living living routines, it’s, it’s something which I would want to showcase those people, people like you, for example, you making a difference, you are trying to do this by bringing the words of facilities management out. So for me, you are making a difference, you are trying to do something worthwhile, and then empowering people through that. So similarly, I started the concept of making a difference. With Cheetah Laurie, where I bring a lot of political people, like mayors and senators, or I bring nonprofit heads, we’re making a difference in the, in the Silicon Valley, or also in the nation, because I do a lot of phone interviews. I have interviewed startups, I have interviewed technology heads who’ve done something fantastic and phenomenal, you know, by introducing some concept. So So I’ve tried to do my bit for the community and for the nation by trying to do something via this talk show. And also because I started the concept of Silicon Valley Awards, so I guess I’ve always been somebody who doesn’t like to sit still just go on, you know, do something, do something to make a difference, do something to make a difference in somebody’s life in in maybe in your workplace and motivate people, empower people. And I guess that’s that’s me.